Reference

How Our Legal Terms Apply to Your Account

Everything on exbaji — your account, your wallet activity through bKash, Nagad, or Rocket, and your access to any service — operates under terms that vary by jurisdiction.

Jurisdiction-dependent accessAccount eligibility rulesbKash, Nagad, Rocket wallet termsBangladesh region conditionsPolicy contact channels

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ACCOUNT SECURITY STANDARDS

How We Handle Your Data and Account Security

Our legal responsibilities extend to how we store, process, and protect the information tied to your account. From the moment you complete wallet verification — whether through bKash, Nagad, or Rocket — your account data is held under encryption and accessed only for the purposes you authorised at registration. Here is how we approach each key area.

Data Handling

Account and wallet data collected during registration and verification is stored securely. We do not share your bKash, Nagad, or Rocket details with third parties outside what our policy explicitly states.

Cookie Use

We use cookies to keep your session active and remember your language and region settings. You can review and adjust cookie permissions through your browser settings at any time.

Data Retention

Account records are retained for the period required under our operational policy. If your account is closed, you may request confirmation of what data we hold and the retention period that applies.

Requesting Changes

To request a correction to your account data or to ask about what information we hold, contact our support team via live chat or email with your account details and the specific change you are requesting.

POLICY CONTACT PATHS

How to Reach Us on Legal Matters

If a clause in our terms raises a question about your account, your wallet history, or how a policy applies to your specific situation in Bangladesh, our support team handles those queries directly. Reach us through any of the channels below — we aim to respond to policy-specific questions with clear, account-level answers rather than generic replies.

Live Chat Start a live chat session from within your account dashboard. Policy questions about eligibility, account status, or wallet conditions are handled here with full account context visible.

Email Support Send your legal or policy query to our support email. Include your registered account details so our team can address your question with reference to your specific account record.

Account Help Centre The Help Centre inside your account holds written answers to common policy questions — covering eligibility conditions, wallet verification rules, and how to request a data review.

What Our Legal Position Means for You

exbaji Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

exbaji operates as a platform whose availability is strictly subject to the laws of the jurisdiction where you are located. We do not make any claim that accessing this platform is lawful in every region of Bangladesh or elsewhere — that determination rests with you. Before

1
opening an account or conducting any wallet transaction via bKash, Nagad, or Rocket, you carry the responsibility of confirming that doing so is permitted under your local law. Our terms do not override local legislation. Where a conflict exists between what we offer and what local
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law permits, local law takes precedence. Any account activity — deposits, withdrawals, game participation, or wallet verification steps — is only permitted for accounts that meet our eligibility conditions at the time of the action. We reserve the right to suspend, restrict, or close accounts where
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eligibility cannot be confirmed or where we have reason to believe terms have been breached. Changes to our legal terms are posted on this page. Continued use of the platform after changes are published constitutes acceptance of the revised terms. If you have questions about how
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a specific clause applies to your account, reach our policy team through the contact paths listed on this page.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Our Legal Terms

These are the questions we hear most often about how our legal terms apply to accounts in Bangladesh. If your question is not here, the live chat channel inside your account is the fastest route to a specific answer.

That depends on the laws in your specific location. Availability of our services is subject to local law and eligible regions. You are responsible for confirming that access is lawful where you are.

We may suspend or close accounts where eligibility cannot be confirmed. Any wallet balance held via bKash, Nagad, or Rocket at the time of suspension is handled according to the account-closure terms in our policy.

Yes. Contact our support team through live chat or email, provide your account details, and request a data summary. We will respond with details of what we hold and the retention period that applies.

Updated terms are published on this page with a revised date noted at the top. Continuing to use the platform after a change is posted means you accept the revised terms as they stand.

We do not share your wallet details with third parties except where our policy explicitly states otherwise — for example, where processing a transaction technically requires it. Full details are in our privacy section.

Raise it through live chat or email support, referencing the specific clause and your account. Our policy team reviews disputes and responds with a written explanation tied to your account record.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy InfoBangladesh Card Rush 503 InfoCrash Rush

How Our Legal Terms Apply to Your Account

How We Handle Your Data and Account Security

Data Handling

Cookie Use

Data Retention

Requesting Changes

How to Reach Us on Legal Matters

Common Questions About Our Legal Terms

01 Does using exbaji from Bangladesh mean I am acting lawfully?

02 What happens to my account if I am found to be in an ineligible region?

03 Can I request a copy of the data exbaji holds on my account?

04 How do I know when the legal terms have been updated?

05 Are my bKash, Nagad, and Rocket payment details shared with anyone?

06 Who do I contact if I disagree with how a policy clause has been applied to my account?

Legal

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